Shipping policy
Shipping
Items are generally shipped within one business day of receipt of a cleared payment. Shipping for items weighing less than 70 lbs. is by UPS Ground service. For items weighing over 70 lbs. or bulky items which may be damaged in a package shipment, freight services will be offered.
We recommend before bidding on an item to ask us for a shipping quote, via email or phone, if a quote does not appear in the listing. Combined shipping is available for multiple items. Expedited shipping such as NextDay or SecondDay, is available for an additional fee. Please contact the Seller as soon as possible prior to or after you have made your purchase if you require expedited service.
If a fixed shipping charge (only for shipments within continental U.S.) is not listed in the auction, please contact the seller with your zip code for a shipping charge quote. For bulky items usually shipped on a pallet, customers can choose to make their own shipping arrangements. There is an additional $20.00 charge for palletizing bulky items. Shipping and Handling fees are not negotiable and not refundable.
International Shipping is available and quoted on a case by case basis. Please note that certain items may not be shipped to all countries and Trading Partners International, LLC will abide by ALL U.S. Export laws and regulations accordingly. We do not ship to Cuba, Iran, Libya, Nigeria, North Korea, Sudan, and Syria.
Shipping Damage Claims
Upon receipt of an item, if damage is noticed on the packaging, DO NOT SIGN or ACCEPT the shipment unless you specifically made the delivery person aware of the damage and it is noted in writing on the bill of lading.
Examine the contents of the package and determine if there is any visible damage.
Please contact the Seller’s sales representative immediately to notify of the damage.
DO NOT discard any packaging including box and packing materials.
Seller’s customer support will file the claim and notify the Buyer as it is updated.
Items are generally shipped within one business day of receipt of a cleared payment. Shipping for items weighing less than 70 lbs. is by UPS Ground service. For items weighing over 70 lbs. or bulky items which may be damaged in a package shipment, freight services will be offered.
We recommend before bidding on an item to ask us for a shipping quote, via email or phone, if a quote does not appear in the listing. Combined shipping is available for multiple items. Expedited shipping such as NextDay or SecondDay, is available for an additional fee. Please contact the Seller as soon as possible prior to or after you have made your purchase if you require expedited service.
If a fixed shipping charge (only for shipments within continental U.S.) is not listed in the auction, please contact the seller with your zip code for a shipping charge quote. For bulky items usually shipped on a pallet, customers can choose to make their own shipping arrangements. There is an additional $20.00 charge for palletizing bulky items. Shipping and Handling fees are not negotiable and not refundable.
International Shipping is available and quoted on a case by case basis. Please note that certain items may not be shipped to all countries and Trading Partners International, LLC will abide by ALL U.S. Export laws and regulations accordingly. We do not ship to Cuba, Iran, Libya, Nigeria, North Korea, Sudan, and Syria.
Shipping Damage Claims
Upon receipt of an item, if damage is noticed on the packaging, DO NOT SIGN or ACCEPT the shipment unless you specifically made the delivery person aware of the damage and it is noted in writing on the bill of lading.
Examine the contents of the package and determine if there is any visible damage.
Please contact the Seller’s sales representative immediately to notify of the damage.
DO NOT discard any packaging including box and packing materials.
Seller’s customer support will file the claim and notify the Buyer as it is updated.